Terms of Service

These Terms of Service describe the terms that apply when you access or purchase from the Crastro online store.

By using the website or placing an order, you agree to follow these terms and the store policies made available on the website.

If you do not agree with these terms, please do not use the website or place an order.

Using the Crastro Website

The Crastro website is provided for customers to browse products, learn about available offerings, place orders, and contact customer support.

Visitors should use the website only for legitimate shopping, browsing, and communication purposes. Attempts to interfere with the operation of the website or misuse store services are not permitted.

Products and Product Information

Crastro makes product information available through individual product pages, including product descriptions, images, available options, and pricing where applicable.

Product availability can change without prior notice. A product displayed on the website may become unavailable before an order is completed.

Product images are provided to help customers evaluate an item. Actual colors or appearance may vary depending on the customer's device, display settings, and other viewing conditions.

Prices and Orders

Prices shown on the website are displayed in United States Dollars (USD) unless otherwise stated.

Submitting an order does not automatically guarantee that the order can be fulfilled. An order may require payment authorization and availability confirmation before processing.

If an issue prevents an order from being processed, Crastro may contact the customer using the information provided during checkout.

Payment

Available payment methods are displayed during checkout. Crastro currently supports payment options including PayPal and Venmo for eligible transactions.

Payment must be successfully authorized before an order can proceed for processing. For more information, customers can review the Crastro Payment Methods page.

Shipping

Crastro currently ships within the United States. The standard handling time is 1 business day, followed by an estimated carrier transit period of 2–5 business days.

Shipping estimates are provided for planning purposes and may vary because of carrier operations, weather, transportation conditions, or other circumstances affecting delivery.

Returns and Refunds

Eligible purchases may be returned within 30 days of delivery, subject to the requirements described in the Crastro Return & Refund Policy.

Customers should review the Return & Refund Policy before sending an item back. Return instructions should be obtained from Crastro Support before a return is shipped.

Customer Responsibilities

Customers are responsible for providing accurate contact and shipping information when placing an order.

Reviewing product information before purchase.
Providing a complete shipping address.
Using an authorized payment method.
Reviewing order confirmation information.
Contacting Crastro promptly when an order issue is identified.

Providing incorrect information may result in delays or difficulties with order processing and delivery.

Website Content

The content presented on the Crastro website, including text, product descriptions, graphics, logos, page layouts, and other materials, is provided for use in connection with the store.

Website content should not be copied, reproduced, modified, or used for commercial purposes without appropriate permission.