Terms of Service

Welcome to Crastro. These Terms of Service govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these terms and conditions. Please read this agreement carefully before using our services or placing an order.

These Terms of Service are intended to create a clear understanding between Crastro and our customers regarding website usage, purchases, responsibilities, limitations, and service expectations.

If you do not agree with any part of these terms, you should discontinue use of the website and related services.

Website Use

By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you have permission from a parent or legal guardian to use this website.

You agree to use the website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or third-party rights.

Unauthorized use of this website, including attempts to interfere with website operations, access restricted systems, or misuse website content, may result in restricted access or legal action where applicable.

Product Information & Availability

Crastro makes reasonable efforts to ensure that product descriptions, pricing, images, and inventory information are accurate and up to date.

However, occasional errors, inaccuracies, or omissions may occur. We reserve the right to correct information, update product details, modify pricing, or remove products without prior notice.

Product availability is not guaranteed and may change at any time depending on inventory levels and operational conditions.

We reserve the right to limit quantities purchased per customer, household, or order when necessary.

Orders & Payments

When placing an order through our website, customers agree to provide current, complete, and accurate billing and shipping information.

All orders are subject to review and acceptance. Crastro reserves the right to refuse, limit, or cancel orders at our discretion, including situations involving suspected fraud, unauthorized activity, inaccurate pricing, or inventory issues.

Payment must be successfully authorized before orders are processed and shipped.

Customers are responsible for ensuring that payment information provided during checkout is valid and authorized for use.

Shipping & Delivery

Shipping timelines provided on the website are estimates and may vary depending on carrier operations, weather conditions, operational delays, or regional delivery factors.

Customers are responsible for providing accurate shipping addresses during checkout. Crastro is not responsible for delays or delivery issues caused by incorrect or incomplete address information submitted by customers.

Risk of loss and ownership transfer to the customer once the order has been delivered to the shipping carrier or delivery location.

Returns & Refunds

Crastro provides a return and refund process for eligible purchases according to our Return & Refund Policy.

Customers are encouraged to review the separate Return & Refund Policy for detailed information regarding eligibility, timelines, and refund procedures.

Approval of returns and refunds is subject to compliance with the stated policy conditions.

Intellectual Property

All website content, including logos, graphics, text, product images, layouts, branding elements, and design materials, is the property of Crastro or its content providers and is protected by applicable intellectual property laws.

Customers and website visitors may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written authorization.

Unauthorized use of website content may violate copyright, trademark, and other applicable laws.

Limitation of Liability

To the fullest extent permitted by law, Crastro shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

We do not guarantee uninterrupted website access, error-free operation, or complete immunity from technical issues or service interruptions.

Customers use the website and services at their own discretion and risk.