Shipping Policy

At Crastro, we are committed to providing a smooth, transparent, and dependable shipping experience for every customer. We understand that timely delivery and accurate shipping information are important parts of online shopping, which is why our team works carefully to process and ship every order with efficiency and attention to detail.

Whether you purchase jackets, t-shirts, or jeans for men, our fulfillment process is designed to ensure your items are packaged securely and delivered within a reasonable timeframe. This Shipping Policy explains how orders are processed, how shipping timelines work, available carriers, delivery expectations, and how we handle shipping-related concerns.

We encourage customers to review this policy carefully before placing an order so they can fully understand our shipping procedures and expectations.

Order Processing

All orders placed through Crastro are processed during standard business days, Monday through Friday. Orders submitted before the daily cut-off time are typically reviewed and prepared for shipment on the same business day whenever possible.

Our standard handling time is 1 business day. During this time, our fulfillment team verifies order details, confirms payment authorization, prepares products, performs packaging inspections, and coordinates shipment scheduling with our delivery partners.

Orders placed after business hours, during weekends, or on public holidays may require additional processing time and will generally begin processing on the next available business day.

Customers are responsible for providing complete and accurate shipping information at checkout. Incorrect or incomplete shipping details may result in delays, failed delivery attempts, or returned packages.

Shipping Rates & Delivery Time

Crastro offers a straightforward flat-rate shipping structure to keep the checkout experience simple and transparent.

Shipping Method	Handling Time	Transit Time	Estimated Delivery
Standard Shipping	1 Business Day	2–5 Business Days	3–6 Business Days

Shipping Destination	Shipping Cost	Shipping Carriers
United States	Flat Rate $4.99	USPS, UPS, FedEx

Estimated delivery windows are based on normal carrier operations and may vary depending on regional conditions, weather events, transportation interruptions, or carrier capacity limitations.

Cut-Off Time Explanation

Our daily order cut-off time is 5:00 PM (EST), Monday through Friday.

Orders placed before the cut-off time are generally processed the same business day. Orders submitted after the cut-off time may begin processing on the next business day.

Orders placed before 5:00 PM EST may enter fulfillment immediately.
Orders placed after 5:00 PM EST may require additional processing time.
Weekend and holiday orders are processed during the next business day.

Shipping Carriers

To provide dependable delivery coverage across the United States, Crastro works with established national shipping carriers.

USPS – Reliable standard delivery for residential destinations.
UPS – Secure ground shipping and tracking services.
FedEx – Efficient delivery services for various shipment types.

Tracking Information

Once your order has been shipped, a shipping confirmation email containing tracking details will be sent to the email address provided during checkout.

Tracking number
Carrier information
Shipment progress updates
Estimated delivery activity

Delivery Issues

Shipping Delays

While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to severe weather, carrier interruptions, high shipping volumes, or logistical issues beyond our control.

Lost Packages

If a shipment appears lost during transit, customers should contact our Store Information team promptly so we can assist with carrier investigations and support options.

Incorrect Address

Customers are responsible for ensuring that all shipping information is accurate at checkout. Orders shipped to incorrect addresses may experience delays or failed delivery attempts.

International Shipping

At this time, Crastro currently ships only within the United States.

We do not currently offer international shipping services. Orders placed with destinations outside the United States may not be processed or fulfilled.