Privacy Policy
At Crastro, protecting your privacy and personal information is important to us. This Privacy Policy explains how we collect, use, store, and protect information when customers visit our website, place orders, or interact with our services.
We are committed to maintaining a secure and transparent shopping experience. By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
Please review this policy carefully to understand how your information may be collected and used when accessing our website or purchasing products from Crastro.
Information We Collect
When customers interact with our website or place an order, we may collect certain types of information necessary to provide our services efficiently and securely.
The information we may collect includes:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment-related information
- Order and transaction history
- Device, browser, and website interaction information
This information may be collected directly from customers during checkout, account registration, contact requests, or website usage.
How We Use Your Information
Crastro uses collected information to operate our website, fulfill customer orders, and improve the overall shopping experience.
Your information may be used for the following purposes:
- Processing and shipping orders
- Providing order confirmations and updates
- Responding to customer inquiries and support requests
- Improving website functionality and performance
- Preventing fraudulent or unauthorized activities
- Sending important account or policy notifications
We only use customer information for legitimate business and operational purposes related to our services.
Payment Security
Crastro takes reasonable measures to help protect payment and personal information during transactions.
Sensitive payment details are processed through secure payment systems designed to reduce unauthorized access and transaction risks.
Although we implement security measures intended to protect customer data, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies & Website Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website performance, and remember customer preferences.
Cookies may help us:
- Recognize returning visitors
- Maintain shopping cart functionality
- Improve website navigation
- Analyze website traffic and usage trends
Customers may manage or disable cookies through their browser settings. However, disabling cookies may affect certain website features and functionality.
Information Sharing
Crastro does not sell customer personal information to third parties.
Certain information may be shared with trusted service providers or operational partners when necessary to support business activities such as:
- Payment processing
- Shipping and delivery services
- Website hosting and technical support
- Fraud prevention and transaction security
Information may also be disclosed when required by law, legal processes, or to protect the rights and safety of our business, customers, or operations.
Data Retention
Customer information may be retained for operational, legal, accounting, fraud prevention, or customer service purposes as reasonably necessary.
We take reasonable steps to limit unnecessary data retention and maintain appropriate administrative and technical safeguards.
Retention periods may vary depending on transaction history, legal obligations, and operational requirements.
Third-Party Services
Our website may rely on third-party service providers for payment processing, shipping services, analytics, or website operations.
These providers may have separate privacy practices and terms that govern how information is processed within their own systems.
Customers are encouraged to review third-party policies where applicable when interacting with external service providers.
Policy Updates
Crastro reserves the right to modify or update this Privacy Policy at any time to reflect operational, legal, or business changes.
Updates become effective immediately upon posting on the website unless otherwise stated.
Continued use of our website following policy updates constitutes acceptance of the revised Privacy Policy.
Store Information
Store: Crastro
Address: 16111 Lexington, Redford, MI 48240, United State
Email: support@crastro.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Friday
Our team is committed to maintaining customer privacy, data protection, and secure communication practices across our services.