Payment Methods
Crastro currently accepts selected digital payment methods through the checkout options available on our website. The payment methods shown at checkout may depend on the order and the payment services available for the transaction.
Before completing an order, customers can review the total purchase amount and the available payment option presented during checkout.
Payment authorization must be completed before an order can move forward for processing.
Accepted Payment Methods
Crastro currently lists the following payment methods for eligible purchases:
PayPal may be available as a checkout option for eligible orders. Customers using PayPal complete the payment through their PayPal account and the payment options supported by PayPal at the time of purchase.
Venmo may be available to eligible customers through the checkout options supported for the transaction. Availability can depend on the payment configuration and customer eligibility.
Payment Security
Payment details are submitted through the checkout and payment services used to process the transaction. Crastro does not ask customers to send payment card or account credentials by email.
Customers should review the payment information displayed at checkout before confirming an order and should only use a payment account or method they are authorized to use.
If you notice an issue with a payment or order charge, please contact Crastro Support using the contact information provided below.
Payment Verification
Some transactions may require additional verification before an order can be processed. This can occur when the payment provider requires additional information or when an order needs to be reviewed for payment authorization.
If additional information is needed, Crastro may contact the customer using the contact details submitted with the order.
An order may remain pending or may be canceled if payment authorization cannot be completed.
Currency
Prices and transactions on the Crastro website are presented in United States Dollars (USD).
If a customer uses a payment account or financial institution that converts USD into another currency, the applicable exchange rate or conversion fee is determined by that payment provider or financial institution.
Order Confirmation
After an order has been successfully submitted and payment has been authorized, customers receive an order confirmation using the email address provided during checkout.
The confirmation contains the available order details and can be kept for reference.
If you placed an order but cannot locate the confirmation email, please check your spam or promotional folders first. You can also contact Crastro Support for assistance.
Store Information
Store: Crastro
Address: 16111 Lexington, Redford, MI 48240, United States
Email: support@crastro.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Friday
For questions about payment, checkout, or an existing order, contact Crastro Support at support@crastro.com.